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Shipping Policies & Procedures

SHIPPING POLICIES & PROCEDURES

United States

Our goal is to get your products to you as quickly as possible. The cost for shipping is subject to your order. Most orders are shipped within 3-5 business days of payment processing. We ship all orders via USPS.

International Shipping Policies

Shipping charges and available service will vary based on package weight and country of destination.


SHIPPING PROCEDURES


Shipping confirmation emails
We will send you a shipping confirmation email when all or part of your order is shipped. You can also check the status of your order anytime by logging in to My Account and going to My Orders.


Delivery
We process, ship, and deliver packages Monday through Friday.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
Most items are available to ship in 3-5 business days unless otherwise noted.



Customs and Duties

General

All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Safe Connect Plus+® cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.

Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.

For more information on customs and duties charges, please contact your local customs office.


Canadian Customers

GST (Goods & Services Tax) and PST (Provincial Sales Tax) vary based on the province to which your order is shipped and on its value. The duty is determined by the value of the merchandise and its place of origin.

Goods that are entirely made in the USA will be duty free, but still subject to GST/PST.

You can find additional info at www.ccra-adrc.gc.ca (Canada Customs and Revenue Agency), www.cbsa-asfc.gc.ca (Border Services Agency), or by calling toll free (from within Canada) 1-800-461-9999